Your physician’s office will provide us with your insurance and contact information prior to your arrival at our surgery center. An insurance verifier from our business office will then call your insurance carrier and confirm that the appropriate authorization for surgery was received.
Depending on when we receive your insurance information, we will either send you a written letter detailing your insurance benefits and estimated financial responsibility, or call you to review your benefits over the phone. You are always welcome to call our business office staff directly with any additional questions: (408) 369-9535.
The surgery center fee covers the use of our facility, nurses and staff, and any equipment or medications you may use during your visit with us. Please be aware that you may also receive bills from:
- Group Anesthesia Services – for your anesthesiologist’s fee
- Your physician – professional fee for performing your surgery
- Pathology – if a specimen was sent out for examination
- Radiologist – if an ultrasound or x-ray was sent out for examination
- Implants – If your doctor requests implants, you will also receive a bill from a third-party implant vendor, typically Access Mediquip. Your doctor should have discussed with you that an implant would be required in advance of your surgery.
Your estimated financial responsibility is due on the day of surgery, so please be aware of your co-pay and/or deductible amounts. Silicon recognizes its obligation to remain flexible in financial matters. In the event that any of the above conditions cannot be met, please contact us prior to your procedure so that we can set up other financial arrangements.
How We Bill
We make our best effort to contract with all major insurance companies so that you can maximize your in-network insurance benefits. We are currently contracted with: Aetna, Blue Cross, Blue Shield, Cigna, Coventry, Health Net, Easy Choice, CareMore, SCAN, Tricare, Medicare and United Healthcare.
Our insurance contracts change frequently, so if you do not see your provider above please give us a phone call at (408) 369-9535. If we do not have a contract with your provider, our billing staff would be happy to set up alternative out-of-network arrangements. Silicon Valley is affiliated with Affinity Medical Group, Physicians Medical Group and Santa Clara County IPA.
We accept Workers’ Compensation insurance, and rely on your doctor’s office to obtain the appropriate authorization as evidence of coverage.
Billing Contact Information
Surgery Center main phone number: (408) 369-9535
Group Anesthesia Services: (408) 354-0633
Vista Imaging: (415) 272-3925 ext. 113
Sometimes a decision will be made by you and your physician to rent or purchase durable medical equipment from a third-party vendor to assist in your recovery. Some common requests are for crutches, orthopedic boots, ice machines and braces/sling. This equipment will be coordinated in advance of surgery. Please contact Access Mediquip directly for questions about the equipment.